Zero Lifestyle Health & Fitness Privacy Policy

Introduction

Zero Lifestyle ("Zero" or "us") is committed to protecting your privacy and the security of your data when you use our Health & Fitness applications ("Apps") including DaFit, Fit Cloud Pro, and Zero Lifestyle: Health & Fitness App (collectively, "Zero Lifestyle Apps"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and store your information.

please note that products mentioned to have fitness and health as a feature is not prescribed or recommended for medical use, in case of any issue, consult your doctor or any service near you, don't rely on the data provided by the product as it is not a device for medical purposes.

Eligibility

Zero Lifestyle Apps are intended for users 16 years of age or older. By using our Apps, you agree to the terms of this Policy.

Information We Collect

We collect information to provide you with a personalized and improved experience while using Zero Lifestyle Apps. Here's a breakdown:

• Account Information: When you create an account, we collect basic details like your name, email address, phone number, password, date of birth, gender, height, and weight. You can optionally provide a profile picture.
• Activity Data: We track your steps taken, distance traveled, calories burned, sleep patterns, and other activity data to help you understand your fitness progress.
• Health Data: With your permission, we collect health data like heart rate, blood oxygen (SpO2), and stress levels to provide insights into your overall well-being.
• Device Data: Information collected from your Zero Lifestyle device includes operating system, hardware and software versions, battery level, signal strength, storage space, and device identifiers.
• Location Data: We collect your location data with your permission for features like outdoor running route tracking.
• Contact List: Accessing your contact list (with permission) allows features like inviting friends to connect on the App. This data isn't stored by Zero and is only used for notifications.
• Media: We may access your media gallery (images, videos, and audio files) with your permission for specific functionalities within the App.

How We Use Your Information

We use your information to:

• Create and manage your account.
• Optimize Zero Lifestyle Apps to provide a personalized experience.
• Analyze trends and usage patterns to improve our services.
• Communicate with you about your account, app updates, and promotional offers (with your consent).
• Send you health reports and other relevant information.
• Address your questions and troubleshoot any issues.

Sharing Your Information

We may share your information with:

• Trusted Third-Party Service Providers: We work with trusted partners to provide essential services like data storage, customer support, and payment processing. We share your information with these providers only as necessary to deliver Zero Lifestyle Apps and ensure your privacy and security.
• Law enforcement or other legal authorities: We may be required to disclose your information to comply with legal obligations or in response to valid requests from law enforcement agencies.

We will never sell or lease your personal data to third parties for marketing purposes.

Your Rights

You have the right to:

• Access and Update Your Data: View, update, or delete your personal information stored with Zero Lifestyle.
• Deactivate Your Account: Request to deactivate your account and delete your data.
• Opt Out of Marketing Communications: Unsubscribe from promotional emails or other marketing communications.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. We may retain certain data for a longer period for legal or business reasons, such as to comply with legal obligations, resolve disputes, or prevent fraud.  

Children's Privacy

Zero Lifestyle Apps are not intended for children under the age of 16. We do not knowingly collect or maintain personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.  

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and give you the opportunity to review the revised terms before continuing to use Zero Lifestyle Apps.  

Additional Notes

• This revised Policy provides more clarity on data sharing and retention practices.
• It emphasizes Zero Lifestyle's commitment to your privacy and security.
• It aligns with evolving data privacy regulations.
• It provides a more comprehensive overview of the information collected and how it is used.
• It empowers users with their data privacy rights.

By understanding and accepting this Privacy Policy, you can trust that Zero Lifestyle is committed to protecting your personal information and providing you with a safe and secure experience.

Health Disclaimer

• Consult Your Doctor: Zero Lifestyle products are not intended for medical diagnosis, treatment, or prevention of diseases. If you have any medical conditions or concerns, please consult with a healthcare professional before using our products.
• Device Safety: Prolonged wear may cause skin irritation or allergies. Follow these tips for comfortable use: keep the device clean and dry, avoid wearing it too tightly, and take breaks from wearing it. If you experience any discomfort, stop using the device and consult a doctor.
• Heart Rate Monitoring: Users with certain medical conditions or taking photosensitive drugs should consult a doctor before using the heart rate measurement feature.
• Emergency Situations: In case of a medical emergency, please seek immediate medical attention.

Sales and Payment

• For sales, returns, and warranties, please consult your dealer or distributor.
• Virtual goods purchased on our website are non-refundable.
• We reserve the right to adjust product prices.

Service Changes

• We may update or discontinue features of our Health & Fitness Services without notice.
• We reserve the right to determine software update timing and content. You can choose to download and install updates manually or allow automatic installation.

By using Zero Lifestyle products, you agree to these terms and acknowledge the potential risks associated with their use.

Please prioritize your health and consult with a healthcare professional if you have any concerns.