Frequently Asked Questions

• What’s included in the Vibe Zbuds package?
  The Vibe Zbuds package comes with one pair of earbuds, a Type-C charging cable, a user manual, and a warranty card, providing everything you need to start using them right away.
• What colors are available for the Vibe Zbuds?
  The Vibe Zbuds are available in Black, White, Green, and Blue, giving you multiple options to match your style.
• What type of earbuds are the Vibe Zbuds?
  The Vibe Zbuds are in-ear earbuds, designed to fit comfortably and securely for long listening sessions.
• What audio quality can I expect from the Vibe Zbuds?
  Vibe Zbuds deliver high-quality sound with an F11 audible unit, a frequency range of 20Hz to 20,000Hz, 32Ω impedance, and 110±3 dB sensitivity, supporting SBC and AAC audio decoding for clear, detailed audio.
• How do the Vibe Zbuds connect to devices?
  Vibe Zbuds use Bluetooth 5.4 for a stable wireless connection over 10 meters, supporting HSP, HFP, A2DP, and AVRCP protocols, and feature automatic pairing with a master-slave switch for seamless use.
• How long does the battery last on the Vibe Zbuds?
  Each earbud provides up to 7 hours of playtime, and with the charging case, you can enjoy a total of 40 hours. The earbuds also have a standby time of up to 300 days, and charging takes approximately 45 minutes for the earbuds and 1.5 hours for the case.
• Are the Vibe Zbuds waterproof?
  Yes, the Vibe Zbuds have an IPX4 rating, making them resistant to splashes and sweat during workouts or outdoor activities.
• Can I use voice assistants with the Vibe Zbuds?
  Yes, you can easily wake Siri or Google Assistant by triple-tapping either earbud, allowing hands-free control of your device.
• How do I control music on the Vibe Zbuds?
  You can double-tap any earbud to play or pause music, long-press the right earbud for 2 seconds to skip forward, long-press the left earbud for 2 seconds to skip back, tap the right earbud to increase volume, and tap the left earbud to decrease volume.
• How do I manage calls with the Vibe Zbuds?
  You can answer calls by tapping any earbud, hang up by double-tapping, or reject a call by pressing and holding for about 2 seconds.
• How do I charge the Vibe Zbuds?
  To charge the earbuds, place them in the charging case, which will automatically turn them off and begin charging. The case charges via Type-C input and provides output to power the earbuds efficiently.
• How do I reset the Vibe Zbuds to factory settings?
  To perform a factory reset, hold down the touch button in the off state for 8 seconds, restoring the earbuds to their original settings.
• Do the Vibe Zbuds have low latency for gaming or videos?
  Yes, the Vibe Zbuds feature low latency mode with a 120ms response time, providing smooth audio for gaming and video playback.
• What touch controls are available on the Vibe Zbuds?
  The Vibe Zbuds have a sensitive built-in touchpad that lets you control music, calls, volume, and voice assistants with simple taps and presses.