No questions asked exchange & return*

7 Days Replacement

Easy Exchange & Warranty Claims

Instant refunds on returns

No Question Asked Return

📦 Orders & Delivery

  • Free shipping across Pakistan
  • 5–6 business days in major cities, 7–8 in others
  • Trackable with Z‑xxxxx ID

✍️ Change & Cancellation

  • Modify/cancel within 4 hours or before dispatch
  • Cancellations processed within 2 days
  • Refunds take 7–10 business days

🛠️ Warranty, Repair & Replacement

  • Report wrong/damaged items within 24 h
  • Report software faults within 7 d
  • Physical damage after 24 h → Repair only
  • Fault repairs: 15–20 days (parts + labor under 1‑year warranty)

🔄 Return & Complaint Process

  • Register via ‘Register Complaint’ form + video
  • Free pickup on receipt of complaint
  • Quality & authenticity checked on return
  • Wrong/damaged replacements after verification

📱 App & Tech Support

  • Use correct app (Zero Lifestyle, Da Fit, Wear Pro, FitCloud Pro)
  • Ensure Bluetooth 4.4/IOS 7+, app runs in background
  • Troubleshooting: connectivity, notifications, GPS, sensors

📋 Usage Guidelines

  • Use recommended charger—no fast charging or water exposure
  • Bluetooth range max ~10 m
  • Battery life: 7–10 days (2–3 days with calling)
  • Health metrics are for lifestyle only, not medical

☎️ Contact & Additional Info

  • 📞 +92 21‑37189376 or WhatsApp (via site widget)
  • 1-year warranty—only parts charged outside warranty
  • PDFs for Terms, Privacy, Warranty, Corporate policies
  • Follow updates/offers on FB, IG, TikTok & YouTube

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